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Customer Account Partner

Location
Dublin, OH
Work Arrangement
Hybrid
Type
Full-time
Salary Range
$23 - $23

Job Description

Own a book of business accounts as a Customer Account Partner in Dublin. You'll be the day-to-day contact for commercial customers: orders, pricing questions and issue resolution.

Key Responsibilities

  • Manage orders and inquiries for an assigned set of business accounts
  • Resolve pricing, delivery and invoicing issues with internal teams
  • Keep account records and notes current
  • Spot upsell opportunities and pass them to sales

Requirements

  • 2+ years of B2B customer service, inside sales or account support
  • Comfortable with Excel (filters, lookups)
  • Clear, professional written communication
  • Able to work on-site in Dublin 2 days a week

Compensation Details

  • $23.00/hour
  • Hybrid: 2 days on-site, 3 days remote
  • Monday-Friday, 8:00am-5:00pm
  • Medical, life insurance and FSA through InnoSource

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

As part of our hiring process, InnoSource may obtain a background check (known as a "Consumer Report") from a Consumer Reporting Agency. This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment history, credit history, or other background information. A drug and/or nicotine screen may also be required.

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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran

Ready to join InnoSource?

Take the next step in your career journey and become part of our innovative team.

Questions about this position? Contact our HR team for more information.