Customer Service Specialist - Bilingual (Spanish/English)

Help Acme Mutual Services' Spanish-speaking members in our bilingual customer care team. After training, work from home three days a week.

• Handle inbound calls in Spanish and English about billing, claims status and service changes
• Translate member correspondence when needed
• Document interactions in both languages
• Support the team as a Spanish-language resource

• Fluent in Spanish and English (spoken and written); a language assessment is part of the process
• 1+ year of customer service experience
• Type 35+ words per minute
• Home internet of at least 50 Mbps and a quiet workspace for hybrid days
• Pass a background check and drug screen

• $19.50/hour
• Hybrid after training: 2 days on-site in Gahanna, 3 days from home
• Medical, life insurance and FSA through InnoSource
• Weekly pay with direct deposit

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

As part of our hiring process, InnoSource may obtain a background check (known as a "Consumer Report") from a Consumer Reporting Agency. This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment history, credit history, or other background information. A drug and/or nicotine screen may also be required.

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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran